Electronic Communication Tools

We use electronic communication tools and social media carefully

The term “Roche electronic communication tools” covers the company’s own

  • hardware such as telephones, fax machines, computers, mobile phones and handhelds
  • social media and collaboration tools, e.g. e-mail, messenger, intranet and internet systems such as blogs, wikis, forums etc.

Roche electronic communication tools are to be used in principle and primarily for Roche’s business purposes. As a general rule and provided no further local restrictions apply, Roche employees are allowed to use Roche electronic communication tools in exceptional cases for personal use, provided all preconditions as set forth in the corresponding Roche Directive are met. Personal use means every instance of use that is not directly related to Roche’s business purposes.

Roche employees who have access to Roche electronic communication tools must use them with due care and ensure that they are not damaged, lost or otherwise misplaced. In addition, Roche employees must comply with Roche IT security standards, e.g. they are not allowed to install software that is banned or connect hardware to Roche system that has not been approved. In the event of theft or other loss of a Roche electronic communication tool, immediately inform the local service desk.

Data privacy in connection with the use of Roche electronic communication tools is not unreservedly guaranteed; it may be rescinded in accordance with the applicable Roche data privacy principles and standards.

Roche recognises the benefits of social media (e.g. blogs, microblogs, wikis, communities, social networking sites), but expects that employees make use of these platforms, whether they are operated by Roche or not, in a responsible way in line with the guiding Social Media Principles. Specifically, communications about our products are highly regulated. Thus it is not allowed to comment on or about any Roche product unless expressly authorised to do so. A prior review and approval from the local communications department must be sought in order to conduct online activities “on behalf of the Company”. If an employee creates a Roche external digital channel (e.g. Roche websites, Roche Social Media pages), the channel must be registered in the Global Digital Registry.

We are all expected to:
  • Use Roche electronic communication tools in principle and primarily for Roche’s business purposes and handle these tools with due care.
  • Comply with Roche Directives, Policies, Guidelines, IT security and other applicable standards.
  • Inform the local service desk immediately whenever a Roche electronic communication tool is lost or stolen.
  • Use social media, whether operated by Roche or not, in a responsible way in line with the guiding Roche Social Media Principles.
  • Register any Roche external digital channel.
Questions & Answers

Am I allowed to use Roche Electronic Communication Tools for personal use?

Roche electronic communication tools are to be used in principle and primarily for Roche’s business purposes; however and unless there are further local restrictions, in exceptional cases these tools can be used for personal use, provided all preconditions as set forth in the Roche Directive on the Use of Roche electronic communication tools are met.

I want to blog about my best friend’s great response to the Roche product X. Am I allowed to do that?

While the company supports and respects the right of employees to use personal communication channels such as blogs, communications about our products are highly regulated. You will need to refrain from blogging about your friend’s great response to the Roche product X, because this could be deemed as unlawful promotion to the public of a prescription-only medication.

I notice that somebody is tweeting on pharmaceuticals in the environment and I strongly disagree with the statement made. Am I allowed to refer to Roche’s Position Paper on Pharmaceuticals in the environment?

Yes, you are allowed to do so. The objective of a Roche Position Paper is to provide a company view on specific sustainability topics that are material to the business and important to our stakeholders. Merely making reference to Roche is permitted and is not considered as speaking on behalf of Roche. You are strongly encouraged to read and make reference to the Roche Position Papers. Those can be found on the Roche internet website www.roche.com.

Further Informations

Further information and guidance: Roche Directive Electronic Communication Tools; Information Security Policy; Social Media Principles; Wikipedia Guiding Principles; Promotional Practices for the Diagnostic Division; eLearning program “Roche Information Security End User Awareness Training”. These materials can be found on the Roche intranet (website of Group Communications and Group Legal Department).
Help & advice: In case of questions regarding electronic communication tools, please contact your local IT specialists. In case of questions regarding the registry of an external channel, please visit the Global Digital Governance intranet website.
Speak up: If you believe in good faith that in connection with a business where Roche is involved someone has done, is doing, or may be about to do something that violates the provisions regarding the use of electronic communication tools, speak up by using the available speak up channels.