Getting Help & Advice

Questioning is part of preventing

In our daily work we may face situations from time to time which are not explicitly covered by the Roche Group Code of Conduct or the documents it refers to (e.g. directives, policies, guidelines). If we are unsure about the correct behaviour, we should ask ourselves the following questions:

  • Is my behaviour legal?
  • Is it in line with Roche’s Values and Corporate Principles?
  • Does it comply with the Roche Group Code of Conduct?
  • Could it have negative consequences for Roche or myself?
  • Would I be comfortable if it was reported in a newspaper?

Often this will provide all the guidance we need. However, in case of doubts or uncertainties about the correct behaviour, seeking help and advice is the right thing to do.

By fostering a culture of openness to ask questions, Roche, first and foremost, aims to prevent non-compliant behaviour.

Our Line Manager, the local Compliance Officer and the Chief Compliance Officer are convenient contacts to address uncertainties to. In addition to locally and regionally available help and advice tools, Roche employees can also use the Roche Group Code of Conduct Help & Advice Line (RoCoCHAL).

Roche Line Managers are responsible for ensuring that all employees reporting to them receive the help and advice they need to comply with the Roche Group Code of Conduct.

We are all expected to:
  • Contact our Line Manager, the local Compliance Officer, the Chief Compliance Officer or the RoCoCHAL to seek help and advice if we have doubts about the correct business behaviour.
  • Provide help and advice to employees who report to us.
Questions & Answers

What can I do if I am unsure about a correct business behaviour?

Ask yourself specific questions such as “Would I be comfortable if my behaviour was reported in a newspaper”? In case of doubt, seek help and advice.

What can I seek help and advice?

You can contact your Line Manager, the local Compliance Officer or the Chief Compliance Officer. In addition to locally and regionally available help and advice tools, you can also submit a request to the Roche Group Code of Conduct Help & Advice Line.

As a Line Manager, what do I have to ensure as part of my leadership responsibility?

As a Line Manager you must ensure that the employees who report to you receive the help and advice they need to comply with the Roche Group Code of Conduct.

Further Informations

Further information and guidance: eLearning program “Behaviour in Business” (RoBiB); eLearning program “Behaviour in Business - Addendum I” (RoBiB Add I); Roche Directive on the Use of Roche Group Code of Conduct Help & Advice Line. These materials can be found on the Roche intranet (website of Group Legal Department).